Privacy Policy

Your privacy is critically important to us. At FWMADE Ltd, we have a few fundamental principles:

We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.

We store personal information for only as long as we have a reason to keep it.

We help protect you from overreaching government demands for your personal information.We aim for full transparency on how we gather, use, and share your personal information.

Below is our Privacy Policy, which incorporates and clarifies these principles.

Who We Are and What This Policy Covers.

Our Website offers products and services under FWMADE Ltd to inspire and encourage women in their walk with Jesus. FWMADE Ltd’s vision is that all women are able to live out their God given purpose and remember that they are Fearfully and Wonderfully Made.”

FW|MADE Store is a trading name under FWMADE Ltd and specialises in selling Luxury Gifts and Stationery to women. 

Throughout this Privacy Policy we’ll refer to our website, products and services collectively as “Services.” This Privacy Policy applies to information that we collect about you when you use any of the Services on Our Website including the Blog Site, FW|MADE Store, Queenz Space or any other Service that comes under FWMADE Ltd. Please note that this Privacy Policy does not apply to any of our products or services that have a separate privacy policy.

Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

Information We Collect:

Follower and Subscriber Information: When a user signs up to follow or subscribe to Our Website, we collect the sign-up information requested by the Site, which typically includes an email address and name.

Site Comments: When a user leaves a comment on Our Website, we collect that comment, and other information that the user provides along with the comment, such as the users name and email address.

Order and Shipment Information: If a user orders products  from our online store (FW|MADE Store) we will collect information to process that order, such as credit card and billing information, and an address for shipping the package along to the recipient and calculating applicable taxes. We may also use this information for other purposes on behalf of our Our Website for example, to send marketing and other communications to our users.

Basic Account Information: We ask for basic information from our users in order to set up your account. For example, we require individuals who set up an account when buying products from us or sign up to our email list to provide an email address along with a username or name, depending on the service.

Billing and Contact Information: If you buy something from Our Website or pay fees to FWMADE Ltd (for example via Credit/Debit Card or PayPal,  you will provide additional personal and payment information, such as your name, credit card information, and contact information. In addition when you make a purchase or attempt to make a purchase through Our Website we collect other information from you, including your name, billing address, and shipping address.

Social Media: If you follow us or interact with us on any of our pages on third party social media platforms, such as Instagram, Facebook, Twitter, or Pinterest, information you provide will be subject to the third party’s privacy policy, as well as this privacy policy.

Other Information Entered on the Site: We may also collect other information that a user enters on the Site–such as a contact form submission, a search query, or Site registration.

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in three ways: if and when you provide information to us, automatically through operating our Services, and from outside sources.

Information You Provide to Us
It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:

Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services–for example, when you create or make changes to any account you may have with us.

Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.

Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. Our Website uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services, as well as track and understand email campaign effectiveness and to deliver targeted ads. For more information about our use of cookies and other technologies for tracking, including how you can control the use of cookies, please see our Cookie Policy.

Purposes for Using Information
We use information about you as mentioned above and for the purposes listed below:

To provide our Services–for example, to set up and maintain your account, charge you for any of our products that you purchase or when you sign up to our email list.

To monitor and analyse trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use.

To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of our Website and others, which may result in us declining a transaction or the use of our Services.

To communicate with you. For example, we may email you to solicit your feedback, share tips for getting the most out of our products, or keep you up to date on our Website; email you to verify your payment; or to share offers and promotions that we think will be of interest to you. If you don’t want to hear from us, you can opt out of marketing communications at any time. 

Legal Bases for Collecting and Using Information
A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that: (1) The use is necessary in order to fulfill our commitments to you under the applicable terms of service or other agreements with you or is necessary to administer your account — for example, in order to enable access to our website on your device or charge you for any purchases that you may make; or (2) The use is necessary for compliance with a legal obligation; or (3) The use is necessary in order to protect your vital interests or those of another person; or (4) We have a legitimate interest in using your information — for example, to provide and update our Services; to improve our Services so that we can offer you an even better user experience; to safeguard our Services; to communicate with you; to measure, gauge, and improve the effectiveness of our advertising; and to understand our user retention and attrition; to monitor and prevent any problems with our Services; and to personalize your experience; or (5) You have given us your consent — for example before we place certain cookies on your device and access and analyse them later on, as described in our Cookie Policy.

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so.  We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Sharing Information
How We Share Information

We do not sell our users’ private personal information. We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.

Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you.

This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyse fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you, registrars, registries, those that assist us with our marketing efforts (e.g. by providing tools for identifying a specific marketing target group or improving our marketing campaigns), those that help us understand and enhance our Services (like analytics providers), and companies that make products available on our websites (such as the extensions on WooCommerce.com), who may need information about you in order to, for example, provide technical or other support services to you. Please keep in mind that when we interact with them we may provide information about our users to those third parties. For example, some third party services may request or require access to our (users’, or customers’) data, for example, via a pixel or cookie. Please note that by using the third party service, your data will be handled in accordance with the third party’s privacy policy and practices. We don’t own or control these third parties, and they have their own rules about collection, use, and sharing of information, which you should review before using the software or services. We require vendors to agree to privacy commitments in order to share information with them. Other vendors are listed in our more specific policies (e.g. our Cookie Policy).

Information that our Host May Use:
Our Website is hosted by WordPress.com (Automattic) who also process information about our users. Please note that Automattics processing of information isn’t covered by this Privacy Policy. If you’d like, you can read more about the data Automattic collect on behalf of our users in their Privacy Notice.

To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Our Website, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.

Information Shared Publicly: Information that you choose to make public is–you guessed it–disclosed publicly. That means, of course, that information like your “Likes” and ”comments” on our website, are all available to others. Public information may also be indexed by search engines or used by third parties.Please keep all of this in mind when deciding what you would like to share.

Data Retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Security
While no online service is 100% secure, we work very hard to protect information about you against unauthorised access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

Choices
You have several choices available when it comes to information about you:

Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services — for example, purchasing products may not be accessible.

Opt-Out of Marketing Communications: You may opt out of receiving promotional communications from us. Just follow the instructions in those communications or let us know. If you opt out of promotional communications, we may still send you other communications, like those about your account and legal notices.

Set Your Browser to Reject Cookies: At this time, Our Website does not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using our website with the drawback that certain features of our website may not function properly without the aid of cookies.

Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Services, you can close your account. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above — for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.

Your Rights
If you are located in certain countries, including those that fall under the scope of the European General Data Protection Regulation (Also Known As the “GDPR”), data protection laws give you rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:Request access to your personal data; Request correction or deletion of your personal data; Object to our use and processing of your personal data; Request that we limit our use and processing of your personal data; and Request portability of your personal data. You can usually access, correct, or delete your personal data using your account settings and tools that we offer, but if you aren’t able to do that, or you would like to contact us about one of the other rights, scroll down to contact us, for details on how to make contact with us. EU individuals also have the right to make a complaint to a government supervisory authority.

Other Things You Should Know
Ads and Analytics Services Provided by Others

Our Website contains ads from third party ad networks and advertisers, as well as other tools and services on Our Website (such as Google Analytics and third party plugins). Please note that this Privacy Notice only covers the collection of information by Automattic, and does not cover the collection by any third party.

Ad networks and analytics providers may set tracking technologies (like cookies) to collect information about visitors’ use of a Site and across other websites and online services, such as a visitor’s IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by those companies to, among other things, analyze and track usage, determine the popularity of certain content, and deliver advertisements that may be more targeted to visitor interests. For more information about how to manage and delete cookies, visit aboutcookies.org, and for more information on interest-based ads, including information about how you may be able to opt out of having your web browsing information used for behavioral advertising purposes, please visit aboutads.info/choices(US based) and youronlinechoices.eu (EU based).

Changes to This Policy
FWMADE Ltd may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date below and may notify you by email (sent to the e-mail address specified in your account). We encourage you to review this Policy whenever you visit the Services to understand how your Personal Information is used. We also encourage visitors to frequently check this page for any changes to Our Privacy Policy. Your further use of the Services after a change to our Privacy Policy will be subject to the updated policy.

Translation
Our Privacy Policy was originally written in English (UK). If this is not your first language, please click on your desired language by using our Google Translate service on the Sidebar. 

Questions About This Policy
If you have any questions about this Policy, our practices related to the Services, or if you would like to have us remove your information from our database please feel free to contact us at contact@fwmadebynkay.com

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